Effective Date: December 12, 2024
1. Introduction
AVIET LTD (“AVIET,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide while using our eLearning platform (elearning.aviet.aero). This Privacy Policy outlines how we collect, use, store, and protect your information and your rights regarding your data.
2. Information We Collect
To provide our services effectively, we collect the following types of information:
2.1. Personal Information
– Full Name
– Contact Information (e.g., email address, phone number, passport number, date of birth, place of birth, etc..)
– Billing Information
– Course-related data (e.g., progress, completion status, certificates issued)
2.2. Technical Data
– IP Address
– Browser type and version
– Operating system
– Device information
2.3. Payment Information
– Payment transactions are securely processed through Stripe. We do not store your payment details on our servers.
3. How We Use Your Information
The information we collect is used for the following purposes:
– Course Delivery: To provide access to course content and track progress.
– Certificates: To issue and validate certificates of attendance.
– Customer Support: To address inquiries, technical issues, or complaints.
– Compliance: To meet legal, regulatory, and audit requirements.
– Platform Improvement: To enhance the functionality, user experience, and security of our platform.
– Payment Processing: To facilitate and verify payments via Stripe.
4. Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, including providing our services, issuing certificates, and complying with legal obligations.
– Certificates and Validation Data: Retained indefinitely to validate certificate authenticity.
– User Accounts: Retained while your account is active. If you delete your account, data may be archived for legal or audit purposes.
5. Data Sharing
AVIET does not sell or rent your personal information. However, we may share your data with:
– Payment Processor: Stripe, to handle transactions securely.
– Regulatory Authorities: When required to comply with EASA or other regulatory requirements.
– Service Providers: Trusted third parties that assist in hosting, data analysis, and customer support.
6. Data Security
We implement industry-standard security measures to protect your data, including:
– Encryption: Securing sensitive data during transmission.
– Access Control: Restricting access to authorized personnel only.
– Regular Audits: Conducting system checks to identify vulnerabilities.
Despite these measures, no system can guarantee complete security. You acknowledge and accept the inherent risks associated with online platforms.
7. Your Rights
You have the following rights concerning your personal information:
– Access: Request access to your data and a copy of the information we hold about you.
– Correction: Request correction of inaccurate or incomplete data.
– Deletion: Request deletion of your data, subject to retention obligations.
– Objection: Object to data processing where we rely on legitimate interests.
– Data Portability: Request transfer of your data to another service provider.
To exercise these rights, contact us at support@aviet.aero. We may require proof of identity before fulfilling your request.
8. Cookies
Our platform uses cookies to enhance your user experience, track course progress, and collect anonymized data for analytics. By using our platform, you agree to the use of cookies. You can modify your cookie preferences in your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites or services. AVIET is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your data.
10. Children’s Privacy
Our platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the platform constitutes acceptance of the revised policy.
12. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us at:
– Email: support@aviet.aero
– Phone: +356 2711 2593
– Address: 1 Triq Ganni Vassallo, Airways Building, 2nd Floor, Luqa, Malta LQA1510
By using our platform, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy.